Welcome to our Family Business!

Repair Status

Please check this page for the current status of a Vacuum or Sewing Machine that is in the store for repair.  Note that you will need to know the repair order number.  If you have any questions about the status of your repair, please call Findlay's at 250-376-1145 or send us an e-mail at findlays-kamloops@telus.net.

Repair Status can be one of the following:

Repair Status Description
Pending Estimate You have requested an estimate on repairs.
Waiting for Estimate Approval We have called (left a message) or e-mailed you with an estimate and are waiting for your approval before ordering parts and/or beginning repairs.
Pending Repair You have approved repair and repairs are in progress.
Waiting for Parts Parts are required that we do not have in stock.  If this is the case we will try and provide an ETA on parts, but this is not always possible.  COVID-19 has disrupted supply chains and, at the moment, there are sometimes delays in getting parts.
Waiting for Pickup Repairs have been completed and the vacuum or sewing machine is waiting for customer pickup.

  

Vacuum Repairs:

Repair Order Number Repair Status Parts ETA Status Date
       
       
       
       
       
       
       
       
       

Sewing Machine Repairs:

Repair Order Number Repair Status Parts ETA Status Date